Privacy Policy & Data Protection

RecruitHub Enterprise Platform Solutions Private Limited (operating "RecruitHub Recruitment Platform", hereinafter referred to as the "Platform", "we", "us", or "our") is committed to protecting the privacy, confidentiality, and security of all candidates, applicant users, and institutional officials who access our centralized multi-tenant recruitment management portal.

This Privacy Policy explains how we collect, process, store, disclose, and safeguard personal and sensitive data in compliance with the Digital Personal Data Protection (DPDP) Act, 2023, the Information Technology Act, 2000, the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011, and guidelines issued by the Reserve Bank of India (RBI) and Razorpay regarding online transaction authentication.

1. Scope & Applicability

This Privacy Policy applies to all users accessing the central portal (https://jobsapplygov.com) as well as authorized subdomains allocated to participating government departments, universities, colleges, and autonomous research institutions for online recruitment advertisements and application submissions.

2. Information We Collect

In order to facilitate recruitment notifications, eligibility determinations, admit card generation, and online examination fee collection, we collect the following categories of data:

A. Candidate Profile & Identity Details

• Personal Identifiers: Full name, father’s/mother’s/guardian’s name, date of birth, gender, marital status, nationality, and category/reservation status (General/UR, EWS, OBC-NCL, SC, ST, PwBD, Ex-Servicemen).
• Contact Information: Active email address, mobile number, postal correspondence address, and permanent address.
• Government ID References: Aadhaar number (last four digits masked where applicable), PAN card reference, or Voter ID as required by specific recruitment advertisements.
• Biometric / Visual Assets: Scanned applicant photograph and signature in prescribed image dimensions.

B. Educational & Professional Dossier

• Educational qualifications, degrees, marks statements, passing years, roll numbers, and board/university certificates.
• Professional employment history, research publications, patents, API scores, and experience certificates.

C. Payment & Transaction Information

• When you pay application or examination fees, transactions are processed directly by our payment gateway partner, Razorpay Software Private Limited.
• We DO NOT store or retain: Credit/debit card numbers, CVV codes, net banking passwords, or UPI PINs on our servers.
• We only retain transaction audit logs: Razorpay Order ID, Payment ID, payment timestamp, payment status (Success/Failed), and amount paid for verification, receipt generation, and reconciliation.

D. Technical & Operational Metadata

• IP address, browser user-agent, device characteristics, operating system, session tokens, and audit access timestamps to prevent impersonation, fraudulent multiple submissions, and automated cyber attacks.

3. Purpose of Data Processing

We process collected data exclusively for authorized, lawful purposes, including:

• Verification of applicant eligibility criteria as stipulated by the recruiting organization.
• Generation of dynamic application dossiers, application numbers, and verification receipts.
• Communicating critical notifications, corrigendum alerts, examination dates, and interview schedules via SMS and email.
• Facilitating secure online application fee collection via Razorpay and issuing cryptographic payment receipts.
• Preventing fraudulent applications, identity theft, and automated bot registrations.
• Maintaining immutable audit logs for statutory recruitment compliance and verification committees.

4. Data Sharing & Third-Party Disclosures

We maintain strict confidentiality. Your personal information is never sold, leased, or rented. Disclosures occur only in the following controlled circumstances:

• Recruiting Organizations: Application dossiers are made available strictly to authorized screening committees, recruiters, and administrative review officers of the specific organization where the candidate has applied.
• Payment Gateway (Razorpay): Transaction details are shared with Razorpay for real-time authentication, fraud detection, and payment settlement. Razorpay operates under PCI-DSS Level 1 certification.
• Statutory & Law Enforcement Compliance: When compelled by court orders, government notices, or statutory authorities pursuant to Indian law.

5. Security Practices & Infrastructure

We implement enterprise-grade technical and organizational safeguards in accordance with ISO/IEC 27001 best practices:

• Transport Encryption: All data transmitted between candidate browsers and our servers is secured with 256-Bit TLS 1.3 encryption.
• Database Isolation: Multi-tenant isolation prevents cross-tenant data leakage between organizations.
• Access Controls: Role-Based Access Control (RBAC) ensures only vetted officials access candidate records.
• Audit Trails: Every document review, status change, and payment verification is permanently logged.

6. Data Retention Policy

Candidate application records, payment receipts, and submitted verification snapshots are retained for the duration mandated by the recruiting organization’s recruitment rules and statutory record-keeping periods (typically until completion of selection, probation, or statutory audit verification), after which records are archived or securely anonymized.

7. Grievance Redressal Mechanism & Officer

In compliance with the Information Technology Act 2000, Rule 5(9) of the IT Rules 2011, and the DPDP Act 2023, the details of the designated Grievance Redressal Officer are as follows:

8. Policy Updates

We reserve the right to amend this Privacy Policy periodically to reflect legal amendments, technological upgrades, or platform capabilities. Any updates will be published immediately on this central URL with an updated revision date.