Legal & Policy Index
Support & Grievance Redressal
Contact Us
Official Helpdesk • Grievance Redressal • Razorpay Verified Merchant Information
We are dedicated to providing prompt, transparent, and responsive support to applicants, educational institutions, government departments, and statutory bodies using RecruitHub Recruitment Platform.
Registered Business Entity
Verified EntityLegal Entity Name
RecruitHub Enterprise Platform Solutions Private Limited
Platform Brand Name
RecruitHub Recruitment Platform
Registered Office Address
Institutional Enclave, Knowledge Park, Technology Marg, New Delhi - 110001, India
Operational Helpdesk Hours
Monday to Saturday, 09:30 AM to 06:00 PM IST (Excluding Gazetted Holidays)
Helpdesk & Payment Support
Candidate Inquiries & Technical AssistanceSupport & Billing Email
Average reply turnaround: Within 12 to 24 business hours.
Telephonic Helpline
+91-11-23456789
Standard calling charges apply per your telecom operator.
Payment Gateway Technical Inquiries
For real-time bank failure verification or automated UPI webhook inquiries, please quote your Razorpay Order ID and Application Registration Number.
Grievance Redressal Mechanism
In compliance with Section 5(9) of the Information Technology (Intermediary Guidelines and Digital Media Ethics Code) Rules, 2021, and the Digital Personal Data Protection Act, 2023, applicants or institutional users may address formal statutory grievances, data concerns, or escalated transaction disputes to our appointed Nodal Grievance Officer:
Grievance Redressal Officer
Nodal Grievance Redressal Officer
Director (Compliance & Grievance Redressal)
Dedicated Grievance Email
Statutory SLA: Acknowledged within 24 hrs; resolved within 15 days.
Send Us an Online Query
Have a query regarding platform services, an advertisement, or fee verification? Fill the form below to reach our central support desk.
Merchant Legal Entity & Official Disclosure
This policy page is published in strict accordance with the Information Technology Act 2000, Consumer Protection (E-Commerce) Rules 2020, and Razorpay payment gateway merchant onboarding compliance guidelines.
Legal Entity: RecruitHub Enterprise Platform Solutions Private Limited
Trade / Brand: RecruitHub Recruitment Platform
Operational Email: helpdesk@jobsapplygov.com
Helpline Phone: +91-11-23456789
Registered Address: Institutional Enclave, Knowledge Park, Technology Marg, New Delhi - 110001, India